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Checking Your Transaction History

Finding past deposits and withdrawals in settings.

Updated

Settings has a Transactions tab listing your deposits and withdrawals, newest first. Open any row to see its full details.

For crypto transactions, the detail view shows the address, the transaction ID, and a View on Blockchain link that opens the transfer in a public explorer, so you can follow it yourself.

Each entry carries a status:

  • Processing: the transaction is on its way.
  • Under review: the withdrawal is waiting to go out, either for a closer look from our team or for its turn in the queue. See Why Is My Withdrawal Under Review?.
  • Completed: the funds have arrived.
  • Failed or Cancelled: the transaction did not go through, and any withdrawn amount is returned to your balance.

If a withdrawal was rejected, the entry includes the reason. If a deposit you sent is not listed at all, see My Deposit Has Not Arrived.

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